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What is a Second Chance product?
A product becomes a Second Chance if we simply cannot sell it as new anymore.
For example because the packaging is damaged or missing, or because the item has (light) traces of use.
Our internal technical department checks all products and guarantees that they are 100% in order.
Second chance information is important!
On the page of a Second Chance article you will find the Second Chance information. It contains the characteristics of the article.
Condition of packaging:
Packaging in good condition: undamaged, at most some adhesive tape remains
Packaging damaged: box has dents, tears and / or holes
Packaging is missing: has been replaced by an Alarm system Expert box.
Condition of product:
New: The product itself is like new, but the packaging may not look like new anymore
Traces of use (no damage / scratches): smudges, fingerprints and / or dust
Scratches / damage: product has scratches and obvious damage
Can I also simply return a Second Chance?
Yes, the 14-day 'money back' guarantee also applies to a Second Chance item.
Do I have a warranty on Second Chance items?
Yes, there is a 1 year warranty for Second Chance items.