
Windows
Below are the instructions for recovering your password with the SADP tool for Windows.
Step 1:
Exporting the "export" file. We need this file to recover your password. You can email this to [email protected]. We will send you an "import" file. Proceed to step 2.
Step 2:
Importing the "import" file. HikVision has created this file for you to reset your password.