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    Review Logo4.72 @ Trusted Shops
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    Free shipping from 99,-
    More than 20 years of security specialist
    Showroom in Gorinchem

    Frequently Asked Questions (FAQ)

    Q. My NVR beeps after I start it up for the first time?
    A. The hard disk of the NVR needs to be formatted. You can do this directly on the NVR at Menu --> HDD --> check the hard disk and click "Init" at the bottom. The NVR will stop beeping after formatting.

    Q. The plugin has been downloaded, but I still get a message that it is not installed?
    A. Currently, the HikVision Plugin is only supported by the following web browsers:
    - Internet Explorer (Attention! Microsoft Edge does not work!)
    - Mozilla Firefox
    - Safari on iOS (iMac)

    Unfortunately, Google Chrome no longer supports the Plugin!

    Q.I added a new IPCamera on my NVR, but nothing happens?
    A. Your NVR's firmware is outdated and needs to be upgraded. You can download the latest firmware from the HikVision website.

    DS-7600NI-E1(E2) 7700NI-E4
    DS-7600NI-SE(P) 7600NI-V(VP)


    Q. How do I properly set up my email notifications?
    Here is a link to our blog for email settings (still updating)


    Q. How do I open the ports in my router (port forwarding)?
    We have written a manual for this.
    Ziggo router

    KPN Experience box V10

    Q. I forgot my password.

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